Exchange will show the name of the person you just added.Ĭlick OK to close the Microsoft Exchange dialog box.īack on the Change E-mail Account dialog box, click Next, then click Finish.Ĭlick Close to exit the Account Settings dialog box. Type the NetID of the person whose mailbox you want to add to your user profile, then click OK. A small dialog box will open.Ĭlick the Advanced tab, then click Add. In the Account Settings dialog box, click Change.Ĭlick More Settings. Once they have given you rights, you can follow the steps below.Ĭlick the large Account Settings button, then select Account Settings from the list that appears. The manager must first share their mail folder(s) before these steps will work. But for this example, it makes the sentences easier to read if we pretend it is.) So why does it not automatically map in Outlook (I'm trying in Outlook 2016 for Mac) and how can I get it to? There are quite a few users that will be using a number of shared mailboxes, I don't want to have to go around and manually add the mailboxes for each one.These steps will make your manager's email folders available to you automatically, every time you use Outlook. I can also manually add the mailbox to Outlook by going the File -> Open -> Other User's Mailbox way. It can't be a permissions problem because if I access the OWA I can access the mailboxes using the given steps. The shared mailbox is automatically available in the Folder pane in Outlook.
Now, according to this Office 365 article, I've added users, I've added shared mailboxes, I've granted permissions to users on those shared mailboxes.
I've set up users, the DNS records are all in place for all the Office 365 services, everything seems great. I'm trialling Office 365 Business Premium for the company I work for and I've managed to get through everything so far without a hitch. I've seen loads of questions and answers from people wanting to switch auto-mapping off from shared mailboxes but I seem to have exactly the opposite problem.
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